Field service engineer

Stellenbeschreibung

Who are we looking for?

This position will be responsible to provide technical service and optimization of MES Equipment in customer sites. Field service engineer will be involved from communicating with designer, set a installation planning, implement equipment installation and commissioning co-working with R&D Team, customer and sub-contractors and follow up solving equipment trouble with regular visit, calibration, inspection, troubleshooting, customer training and reporting for upgrade equipment design.

What will you be doing?

Essential Functions:

  • Equipment installation and commissioning
  • Organizing schedule and manpower for installation 
  • Implement technical service and research of equipment performance evaluation 
  • Regular visit and equipment inspection; Training customer or internal colleagues 
  • Provide technical reporting to customer and internal R&D Team for equipment upgrading 
  • Analyzing problems or deficiencies and developing solutions to resolve them
  • Collaborate with department managers and other engineers in our team.

Who are You?

Education and/or Experience:

  • Over 3 years associate degree level preferred; 
  • Over 3 years progressive field service engineer; experience in the industry; 
  • Major in electrical engineering, automation or mechanical engineering. 

Knowledge and Skills:

  • Must have a Proficiency in PLC/HMI (SIEMENS, Allen-bradley, Mitsubishi), Excel, Word, PPT
  • Highly skilled in electrical troubleshooting
  • Have a good command in AutoCAD and understanding of P&ID
  • Electrical engineer work experience in equipment or plant field is preferred
  • Working knowledge in capital equipment, welding, custom fabrication, and/or piping
  • Effective communication, in writing and verbally, both inside and outside the company
  • Highly analytical mind, with exceptional problem-solving skills and attention to detail
  • Develops effective relationships with customers and other team members
  • Capable of understanding customer needs and recommend optimum products and services
  • Independent and self-motivated to achieve goals
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